ONLINE COUNSELLING | FIONA JANE
What to Expect from Online Counselling
A gentle introduction to counselling from your own space
Starting counselling can bring up lots of questions. If you are considering online counselling for the first time, you may be wondering how sessions work, what you need to prepare and whether speaking to a counsellor through a screen will feel comfortable.
Online counselling offers an opportunity to explore your thoughts, feelings and experiences without needing to travel to a counselling room. At Fiona Jane Therapy & Coaching, the aim is to offer a supportive, respectful and non-judgemental therapeutic relationship, wherever you are attending from.
Explore Online CounsellingHow Does Online Counselling Work?
Connecting with your counsellor remotely
Online counselling allows you to attend sessions remotely, typically through a private video appointment. You and your counsellor can speak and see one another while remaining in separate locations.
The purpose of online counselling is much the same as meeting in person: to create a supportive space where you can explore your experiences, develop understanding and reflect on what matters to you.
Before beginning, you should receive information about how appointments are arranged, which communication platform will be used and what to do if the connection is interrupted.
Online counselling is not about having the perfect words. It is about having a space where your experiences can be heard and explored.
What Happens During Your First Online Counselling Session?
Getting comfortable and beginning the conversation
Your first session is an opportunity to meet your counsellor, begin getting to know one another and explore what has brought you to counselling.
There is no expectation to explain everything immediately. You can take your time, ask questions and share what feels comfortable.
01. Getting Connected
You join your appointment using the agreed method and take a little time to settle into the conversation.
02. Understanding Your Needs
You can talk about what has prompted you to seek counselling and what you would like support with.
03. Discussing Confidentiality
Your counsellor can explain professional boundaries, privacy and how online sessions are managed.
04. Exploring Next Steps
You can discuss your hopes for counselling, practical arrangements and whether the approach feels right for you.
How to Prepare for an Online Counselling Session
Creating a comfortable and private environment
One of the differences between online and face-to-face counselling is that you choose the space from which you attend.
Finding somewhere reasonably quiet and private can help you feel more comfortable discussing personal experiences.
- Choose a private space where you are unlikely to be interrupted.
- Check your internet connection and device before the session.
- Consider using headphones for additional privacy.
- Close unnecessary applications and silence notifications.
- Keep a glass of water and tissues nearby if helpful.
- Allow yourself a little time before and after the appointment.
You do not need a perfect room or professional equipment. What matters most is having a suitable environment where you feel able to speak openly.
What Will We Talk About in Online Counselling?
Your counselling sessions are centred around you
You may want to talk about anxiety, stress, relationships, loss, self-esteem, difficult emotions or changes in your life.
You might have a particular concern in mind, or you may simply know that something does not feel quite right.
There is no fixed script. Counselling provides an opportunity to explore what feels important to you, with support from your counsellor.
You do not need to arrive with answers. Counselling can be a place to begin discovering them.
What if I Feel Nervous About Online Counselling?
It is natural to feel uncertain about something new
Some people feel nervous about speaking to a counsellor through a screen, particularly when discussing personal experiences.
You might worry about becoming emotional, experiencing awkward silences or not knowing what to say.
These feelings can be part of the conversation. You can pause, take your time and discuss any concerns about the online format.
Is Online Counselling Confidential?
Privacy, professional boundaries and your environment
Confidentiality is an important part of counselling, whether sessions take place online or in person.
Your counsellor should explain how information is handled, which platform is used and any limits to confidentiality, such as safeguarding responsibilities or legal requirements.
When attending online, it is also important to consider privacy at your end of the connection. Choosing a space where you cannot easily be overheard can help protect your personal conversations.
Frequently Asked Questions
Do I need special equipment for online counselling?
Usually, a suitable phone, tablet or computer with a reliable internet connection is enough for video counselling. Your counsellor can confirm the technical requirements.
What if my internet connection stops working?
Your counsellor should explain the agreed procedure for interrupted appointments before sessions begin.
Can I attend online counselling from home?
Yes, provided you have a suitable private space and the necessary technology.
Do I have to keep my camera on?
Video arrangements should be discussed with your counsellor. The format needs to be appropriate for the agreed service.
Can online counselling feel as personal as meeting in person?
Many people develop meaningful therapeutic relationships online, although individual preferences and experiences vary.
Ready to Explore Online Counselling?
Support that fits around your circumstances
You do not need to have everything worked out before seeking support. Online counselling can offer a place to begin exploring what matters to you.
Find Out More About Online CounsellingAbout Fiona Jane
Fiona offers integrative counselling and coaching for relationships, anxiety, depression and wellbeing—online and across Lincolnshire.
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